RESPONSIBLE GAMING.pdf

RESPONSIBLE GAMING

Our commitment to responsible gaming is directly related to our customer service policy. The company wants you to enjoy the games we offer, but it also wants you to be aware of the social and financial risks associated with problem gambling.

The game is fun and exciting entertainment and is an attractive option if you want to try your luck. Most of our visitors enjoy this type of entertainment without any problems, but there are a small number of people who lose control over their gambling activity. Play responsibly!

STAY IN CONTROL

Gambling should be seen as a hobby, and not as a source of income. For some players it is difficult to see betting as a way to relax and risk only what they can afford, as most players do.

To stay in control and avoid gambling addiction, you should consider the following:

  • You shouldn't see gambling as a source of income, but as a hobby;
  • You shouldn't be looking to get your money back immediately, you can always win another day;
  • Play only if you have extra funds
  • Pay attention to the time and amount of money spent on gambling;
  • If you think you need a break from betting, you can contact the customer support team and we will exclude you for a while;
  • Self-exclusion request: You can contact our Customer Support Team via email: ayuda@micasino.com, and we will close your account within 24 hours. It is the player's responsibility to notify MyCasino of the existence of any other accounts they may possess and agree not to open other accounts. MyCasino will make considerable efforts to prevent the opening of new accounts, but in the end the player is solely responsible for not creating other accounts. MiCasino cannot be held responsible for any losses that may occur on other accounts;
  • For problems and questions related to betting, you have to contact one of the specialized organizations.

DO YOU HAVE A PROBLEM?

If you're concerned that gambling will have a negative impact on your life or the lives of your loved ones, the following questions can help you find out:

  • Does gambling keep you from going to work or school?
  • Is gambling a hobby or a way to invest your time?
  • Do you play alone for long periods of time?
  • Have others criticized your gambling?
  • Have you lost interest in your family, friends, and hobbies because of gambling?
  • Have you ever had to lie to cover up the amount of money you bet or the time you spent gambling?
  • Have you ever lied, stolen, or asked for money to gamble or pay off debts incurred by gambling?
  • Are you reluctant to spend "gambling money" on anything else?
  • Do you gamble until you lose all your money?
  • Do you try to recover as soon as possible after each loss?
  • Do you feel lost and hopeless when you run out of money to gamble?
  • Do you feel lost and hopeless when you run out of money to gamble?
  • Do you feel depressed or suicidal because of gambling?

If your answer to most of these questions is yes, then there is a chance that you will have gambling problems. To discuss this problem, you should contact one of the organizations listed below, which will be able to advise and offer you help.

COMPULSIVE GAMBLER

Signs that indicate a disorder include the person's inability to stop gambling, borrowing money to gamble, changes in the gambler's character, risking employment and family to gamble.

UNDERAGE PLAYERS

Players under the age of 18 are prohibited from registering at MiCasino, and it is also illegal. The company is responsible for verifying the age of all customers. All winnings obtained by an underage player will be voided.

CONTENT CONTROL AND FILTER SYSTEMS

Parents can control their children's access to the internet by installing a filter. Using such filters will help you protect your children from gambling sites. When you share your computer with your family and friends, who, according to the law, cannot register on our website, we recommend the following forms of parental controls: